Frequently Asked Questions

If your order has not shipped, we are happy to cancel it. Just give us a call at 267-625-0542, or email info@cairncrestfarm.com

Shipping is free for orders over $200 and $15 for smaller orders

We currently ship throughout the Northeast. Specifically, we ship to New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, Vermont, New Hampshire, Rhode Island, Maine, Maryland, Delaware, and Virginia

We ship once per week. Orders placed by midnight on Monday will ship on Tuesday. Most orders will reach you on Wednesday, though a few will take until Thursday.

Yes. We ship in insulated, fully recyclable liners, and we use dry ice to ensure that everything is frozen when you receive it.

Some farms and brands get weaselly with labels like grass-fed, using it to describe animals that are fed some grain or other decidedly not grassy substances. But we mean it - our cows only eat grass in the summer and high quality hay in the winter. Well, they also like clover and a bunch of other plants they find out in the pasture, but they are absolutely never given one speck of grain.

Ideally, we wouldn't ever even need to say grass-finished. But some brands label their beef grass-fed while still feeding some amount of grain to fatten up their cows. Grass-finished is just a way of emphasizing that we never, ever feed any grain to our cows.

In the winter our cows eat high quality hay, which is simply the same grass and clover they eat in summer dried down and bailed.

All the poultry we sell comes from our friends at Wrong Direction Farm in nearby Canajoharie. They do an incredible job. Their chickens are moved to fresh grass daily, and all the feed they eat is certified organic.

The chickens are fed certified organic grain. The chickens we sell also eat grass, and like our cows the chickens are moved to fresh pasture every day. But unlike cows and other ruminants, chickens are not well suited to a diet of exclusively forage. Read more about it here.

The chickens are fed certified organic grain and raised weith exclusively organic practices, but they are not currently certified. 

Like chickens, pigs cannot be raised on only grass. Our pigs get lots of grass in the summer and hay in the winter, but in addition to this they receive a ration of local, non-GMO grain from Acrospire Farm in nearby Cherry Valley. Read more about grass fed and pigs here.

No. While we do not raise our own piglets at this time, we purchase weaned piglets only from farms that never use farrowing crates.

Pastured means living out on the past from spring to fall and access to hay in the winter. Unlike cows and sheep, our pigs eat grain as well as grass.

Yes! Like our beef (see above) all the lamb we raise never eats anything other than grass. That means growing pasture spring through fall and high quality hay over the winter.

The sheep we raise have a flavor that is mild yet complex. Our sheep flock is Katahdin, a breed known for high quality meat. An all-grass diet gives lamb a distinct depth of flavor that is never gamey.

If you have an issue with any product, please let us know. If we ask you to return it we will provide you with shipping materials and a label.

Refunds are processed within 7 days from when we receive the item(s).