How to Buy

Pickup Locations are simply places where we meet you with your order. Common locations are home driveways or parking lots. Each location is organized by a volunteer Location Leader who helps to facilitate each delivery.

Arrive at the pickup location at your scheduled time. You will be greeted by either Edmund or Garth. Provide the name on your order and we will carry it to your vehicle.

We encourage you to bring a copy of your order’s confirmation email or have it accessible on your phone. This can help speed up the process.

All meat items come individually packaged and frozen. Your items will always be packed in boxes or bags for your convenience.

For face-to-face pick up our standard cardboard box will easily get you home with frozen product. If you plan to run further errands we suggest you bring a cooler to transfer your product into while you run around.

Home Delivery boxes will be packed in an insulated box with cold packs to insure the product remains frozen. We like to reuse materials as much as possible so occasionally a box will be lined with styrofoam (if we've been given a nice shipping box), but our standard liner is a recycled and recyclable plastic material.

You can simply login anytime before your upcoming deadline and add to an existing order.

We accept all major credit/debit cards as our sole payment method, except of on-farm sales where we accept cash or check. Once your order is confirmed you will be emailed an estimated price list. After we pack the order we will bill only for the precise weight of cuts you receive and send an e-receipt.

In order to cover fuel and labor all pick-up location orders incur a flat rate $4.95 packing and shipping fee.

Home Delivery incurs at $11.99 flat fee for shipping and handling.

These fees are waived for orders above $150.

There are no fees on orders picked up at the farm in West Winfield, NY.

Yes, just be sure to have an active credit card on file so your order can be charged prior to pickup.

Most order deadlines are 3 days prior to the delivery date. See locations.

Home Delivery deadline is Sunday night every week for Wednesday arrival. Orders placed on a Monday or Tuesday will arrive the follow week on Wednesday (8 to 9 days).

Typically, no. Many of our pick-up points are simply parking lots or roadside curbs.

Yes! We usually like to start a new location with at least 3-5 customers. If you are interested in creating a new location, email info@cairncrestfarm.com and we can get the ball rolling.